Construction in Kenya : Re-defining Construction & Property Development in Kenya
El-Kengsha (K) Group - Construction in Kenya El-Kengsha (K) Group - Construction in Kenya El-Kengsha (K) Group - Construction in Kenya El-Kengsha (K) Group - Construction in Kenya El-Kengsha (K) Group - Construction in Kenya

Quality

The company pursues the following goals in the field of quality assurance:

  1. Strict compliance of the company’s services with international, national, and corporate standards and requirements;
  2. Technical level of the services must correspond to or exceed that of the leading enterprises and companies operating in the construction market in Kenya and in East Africa;
  3. Responsibility to clients for the quality of the services rendered;
  4. Cost efficiency of the services as compared with other companies operating in the market;
  5. A wider range of services, primarily, based on innovative construction technologies. Development and implementation of new services that fully satisfy our clients’ needs;
  6. Continuous decrease in the number of complaints and claims from clients;
  7. Positioning of the company as employing state-of-the-art technologies and providing services of high quality.

The strategy for achieving the goals is the following:

  1. Focus on the process management model and continuous improvement of the company structure (in accordance with the market requirements) on the basis of business process reengineering;
  2. The QMS development, implementation, and maintenance in conformity with ISO 9000 international standards;
  3. Satisfaction of clients’ requirements to construction services. Fulfillment of the clients’ orders within the shortest periods of time, ensuring highest quality;
  4. Understanding of the customer needs, its present and future specific requirements;
  5. Continuous cooperation with clients in order to understand their needs;
  6. Transparency: clients obtain access to information on the quality of the services;
  7. Priority of quality issues in “personnel – technology – organization” chain, reliance on the industry leaders’ experience;
  8. Strict quality assurance procedures at all stages of the services life cycle, well-defined personnel responsibility for quality assurance;
  9. Primary focus on prevention of a possible decrease in quality rather than on measures to restore the quality level;
  10. Consistent training of the personnel in the sphere of quality, each employee’s participation in construction services improvement, rewards for quality improvement.

Corporate Responsibility

At El-kengsha Roads & Bridges Construction, we understand the word responsibility to mean striving to do what is right, curving out a niche in the community, ...

Contact us

Email: info@constructioninkenya.com
Tel: +254-708-223 838 or +254-708-223 767